FREQUENTLY ASKED QUESTIONS | LOFTS AT LAKEVIEW

Lofts at Lakeview's amenities include two resort-style pools, a firepit lounge, a smart parcel locker system, and a co-working space. Experience luxuriant living with a coffee and tea bar, a private movie theater, front door trash service, and more.

Yes, Lofts at Lakeview has a 24/7 fitness center and spin studio with free group fitness classes.

Yes, Lofts at Lakeview has a leash-free dog park.

Lofts at Lakeview has studio, one, and two-bedroom apartment homes available.

You can view real-time availability and pricing using our interactive apartment map. Browse by floor plan, floor level, and unit location to find your perfect home.

Yes, Lofts at Lakeview has EV charging stations.

Yes, Lofts at Lakeview has private-access parking for residents.

Lofts at Lakeview is located at 2616 Erwin Road, Durham, NC, conveniently located less than five minutes walking distance from Duke University campus.

Lofts at Lakeview is located near employers like Duke University, IBM, Fidelity Investments, and RTI International.

Lofts at Lakeview is about 30 minutes away from Raleigh-Durham International Airport (RDU).

Not far at all! Lofts at Lakeview is a ten-minute walk to campus.

Durham, NC, is a vibrant and sought-after city known for its thriving job market, diverse dining scene, and abundant outdoor activities. Home to Duke University and near Research Triangle Park, it offers excellent career opportunities in tech, healthcare, and education. Residents enjoy exploring beautiful parks like Eno River, lively arts and culture, and an array of local breweries and restaurants. Durham also features a range of housing options, from historic charm to modern developments, all at a competitive price point.

Yes, you can complete your application entirely online. Simply visit our online application page and get started with our quick and easy application process.

Yes, we conduct a third-party screening that looks at credit history, rental history, and criminal background. The screening does not have specific credit score criteria but does flag items such as recent evictions, bankruptcies, felonies, and monies owed to previous landlords.

Yes, we accept guarantors. Guarantors must also complete an application for residency, undergo screening, and meet our resident qualification criteria.

Security deposits are refundable contingent upon any damage to the apartment home beyond normal wear and tear. Please check your lease agreement for details about our security deposit requirements.

We do run special offers from time to time. Please check the homepage on our website, our Google posts, or contact our team to find out about any current specials.

Yes, we are a pet-friendly apartment community. We require all pets to be registered with our community, and certain pet fees may apply. Please visit our pet policy page for more information.

While we are a pet-friendly apartment community and love our resident pets, certain aggressive breeds, including mixed breeds, are restricted. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier). We generally welcome any pets you'd find at your local pet store to join you in your home. Any animals that aren't cats or dogs need to stay in a cage or tank. Aquarium tanks over 50 gallons are prohibited, and non-domestic animals are not allowed. Note: Registered service and assistance animals are not subject to the same restrictions under our pet policies.

Yes, you can reach our team anytime to place a routine or emergency service request by calling our 24/7 service hotline. If you call outside of office hours, our on-call service associate will be on hand to address requests that qualify as an emergency.

If you experience excessive noise from a neighbor or outside our community quiet hours, please contact our community team so we can help address your concerns. If you ever feel like a neighbor's safety is at risk, please call 911.

You can make certain changes, like painting walls and hanging wall art, to reflect your personal style while still complementing the rest of your community and protecting your security deposit. Please check your lease agreement or ask our community team about specific decorating policies.

Our lease agreement gives the community team the right to enter a resident's apartment home at any time. However, we try to make residents aware of any scheduled inspections or any need to enter their home at least 24 hours in advance. In the case of an emergency, like a leak, management has the right to enter without advanced notice to prevent further damage to the apartment home or community.

Rent is due on the first of each month.

Visit our Residents' Portal to pay your rent & manage your account.

Yes, please check your lease agreement for more information about our late fee policies.

Yes, our early termination policy is defined in your lease agreement. However, there are some exceptions to this. Please contact our team for more information.

No, we do not permit short-term renting or subletting of any sort in our community. Homestay services such as Airbnb or VRBO are also prohibited.

Yes, we have a 30-day money back guarantee, you can read our policy for more details about this offer.